Contact Us

Questions are always welcome. Send us a note with the form below, or email or call us.

Had a skin reaction or a problem with a candle? Choose "Report a skin reaction or problem" below. If it's serious, get medical help first.

Serious reaction, like trouble breathing, swelling of the face or throat, or a burn? Call 911 or get medical help first.

Fields marked * (required) must be filled in.

What is this about?

General question

Report a skin reaction or problem

Name

Phone (optional)

Order number (if you have it) It is in your order confirmation email, for example #1001.

Which candle?

What happened? For a reaction: where on your body, what you noticed, how long it lasted, and whether you saw a doctor.

When did it happen? A date or a rough time, for example "October 20" or "2 days ago".

Prefer email or phone?

If you're writing about a problem with a candle, include your order number, which candle, what happened, and when.